My machine has Red Light + 2 beeps and no grinder noise

Red Light + Two beeps = Something has gone wrong.The red light and 2 beeps can mean a few things, so here is a guide...

Worldwide Backers

Is with our hearts broken that we say that some European backers and backers from the rest of the world have not got...

European Backers

Is with our hearts broken that we say that some European backers and backers from the rest of the world have not got...

Is it possible to reset the machine?

If you are having trouble with your Bonaverde Berlin and you have not been able to solve the issue through one of...

My machine shows red light , 2 beeps and makes grinder noise.

  Red Light + grinder noise = That seems to be green beans on the grinder Please try these instructions to ...

My machine show Red Light and no beep

  Red Light (and no beep) = Possible scan error.If after a scan the machine flashes a single red light, you may ...

My Machine shows Red Light + Single beep

Red Light + Single beep = Possible airfilter, roasting chamber misplacement, or incorrect RFID used. First pleas...

Where is my refund?

Whilst we are working hard as a startup to fulfil all expectations from our crowdsourcing campaigns, it's sad...

Where is the power cord?

Your power cord should be safely tucked in the coffee carafe during shipping. As items sometimes shift during...