Terms & Conditions

Please read these Terms of Use (the “Agreement” or “Terms of Use”) carefully before using the services offered by Bonaverde Coffee AG. This Agreement sets forth the legally binding terms and conditions for your use of the website at www.bonaverde.com, all other sites owned and operated by Bonaverde that redirect to www.bonaverde.com, and all subdomains (collectively, the “Site”), and the service owned and operated by Bonaverde (together with the Site, the “Service”). By using the Service in any manner, including visiting or browsing the Site or contributing content, information, or other materials or services to the Site, you agree to be bound by this Agreement.

The Berlin Ownership & Coffee Changer Membership

BERLIN MACHINE OWNERSHIP: The initial set up fee of this membership entitles you to the ownership of 1x Berlin coffee machine.


Monthly Fee = 9.99€

The payment of the 9.99€ monthly fee entitles the user to purchase Coffee at a discounted price, get a free maintenance kit with every coffee delivery, free shipping for the lifetime of membership and free repair** or swap of a faulty machine.

Each Coffee Delivery = 49.99€ & Includes:

An assortment of large and small green coffee Pouches as well as roasted coffee.

Half quantity is roasted, half quantity is green coffee beans.

Each delivery will have a variety of beans from different farmers.

There will be a mix of large (80g coffee = 1 litre) and small (50g coffee = 600ml water) green coffee pouches as well as bags of roasted coffee.

1 x Maintenance Kit is included in every delivery. This includes 1 Bonaverde Berlin Air Filter (recommended to be replaced every 30 roasts), 1 descaler tablet and a portion pouch of grinder cleaner. This will help with keeping the Berlin healthy if run every 30 roasts (the Berlin will show a yellow warning light every 30 roasts).

Delivery and Service for all these is free of charge.

-- OPT IN & OPT OUT --

Your minimum yearly subscription fee will be 119.88€. Each Coffee delivery will then only cost 50,00€.

You can opt out of the Coffee Changers Membership at any time by notifying support@bonaverde.com, subject line: "Membership Opt-out" with 1 month notice.


You can choose between swapping your faulty machine for a new one OR get your Berlin repaired and sent back to you. The choice is yours! If you have queries, e-mail support@bonaverde.com or visit our website live chat. 

If your shipping address is outside of Germany, you will be required to pay for shipping of your Berlin for repair or swap of machine for a new machine. We will refund this cost if your repair error is classed as manufacture error by our team in our distribution centre.  


Any voucher or promotional codes which are issued by Bonaverde are only applicable to customers which have a shipping address located within Germany. Bonaverde reserves the right to cancel the customers order if the voucher code is not used for it's intended purpose. Bonaverde will judge this on a case by case basis.  

Refunds will be provided for purchases which clearly do not meet the terms and conditions specified as well as the intention of a promotional code created by Bonaverde.


Bonaverde reserves the right to only fulfil promotional deals with crowdfunding customers who; (1) have previously financially participated in retrospective Bonaverde crowdfunding campaigns, (2) have not received their Berlin or pledge/investment reward specified during the campaign and (3) have a documented shipping address within Germany.

Any Berlin's provided at a discounted cost or free of cost will only be applicable to persons who meet the criteria outlined in section: "Terms & Conditions for Crowdfunding Promotions and Sales". If a person does not meet the before mentioned criteria, and orders using any promotional codes made for individuals who do meet the above mentioned criteria, said persons order will not be shipped and the amount paid will be refunded with no on-going obligation from Bonaverde. 

Any backer who meets the outlined criteria and does complete a purchase or pre-order with the use of a promotional code is only permitted to do so for the purchase of 1 Berlin. Any purchase using a promotional code which provides more than one machine to one individual will be cancelled. 


Bonaverde developed the Berlin Roast-Grind-Brew Coffee Machine. On www.bonaverde.com, users can purchase this machine.


The Company reserves the right, at its sole discretion, to modify or replace these Terms of Use by posting the updated terms on the Site. It is your responsibility to check the Terms of Use periodically for changes. Any new use of the Service following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

The Company reserves the right to change, suspend, or discontinue the Service (including, but not limited to, the availability of any feature, database, or Content) at any time for any reason. The Company may also impose limits on certain features and services or restrict your access to parts or all of the Service that have not been explicitely purchased without notice or liability.

The Service is available only to individuals who are at least 18 years old (and at least the legal age in your jurisdiction). You represent and warrant that if you are an individual, you are at least 18 years old and of legal age in your jurisdiction to form a binding contract, and that all registration information you submit is accurate and truthful. The Company reserves the right to ask for proof of age from you and your account may be suspended until satisfactory proof of age is provided. The Company may, in its sole discretion, refuse to offer the Service to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Service is revoked in those jurisdictions.


As a condition of use, you promise not to use the Service for any purpose that is prohibited by the Terms of Use or law. The Service is provided only for your own personal, non-commercial use (except as allowed by the terms set forth in the section of these Terms of Use titled, “Projects: Fundraising and Commerce”). You are responsible for all of your activity in connection with the Service. You shall not, and shall not permit any third party using your account to, take any action, or Submit Content, that: infringes any patent, trademark, trade secret, copyright, right of publicity, or other right of any other person or entity, or violates any law or contract; you know is false, misleading, or inaccurate; is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, tortious, obscene, offensive, profane, or invasive of another’s privacy; constitutes unsolicited or unauthorized advertising or promotional material or any junk mail, spam, or chain letters; contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit, or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password, or other information of the Company or any third party; is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; or impersonates any person or entity, including any employee or representative of the Company. Additionally, you shall not: (i) take any action that imposes or may impose (as determined by the Company in its sole discretion) an unreasonable or disproportionately large load on the Company’s or its third-party providers’ infrastructure; (ii) interfere or attempt to interfere with the proper working of the Service or any activities conducted on the Service; (iii) bypass any measures the Company may use to prevent or restrict access to the Service (or other accounts, computer systems, or networks connected to the Service); (iv) run Maillist, Listserv, or any form of auto-responder or “spam” on the Service; or (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site.

You shall not directly or indirectly: (i) decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Service, except to the extent applicable laws specifically prohibit such restriction; (ii) modify, translate, or otherwise create derivative works of any part of the Service; or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national, and international laws and regulations.


The Service may permit you to link to other websites or resources on the internet, and other websites or resources may contain links to the Site. When you access third-party websites, you do so at your own risk. Those other websites are not under the Company’s control, and you acknowledge that the Company is not liable for the content, functions, accuracy, legality, appropriateness, or any other aspect of those other websites or resources. The inclusion on another website of any link to the Site does not imply endorsement by or affiliation with the Company. You further acknowledge and agree that the Company shall not be liable for any damage related to the use of any content, goods, or services available through any third-party website or resource.


You agree that the Service contains Content provided by the Company and its partners and Users and that the Content may be protected by copyrights, trademarks, service marks, patents, trade secrets, or other rights and laws. You shall abide by and maintain all copyright and other legal notices, information, and restrictions contained in any Content accessed through the Service.

The Company grants to each User of the Service a worldwide, non-exclusive, non-sublicensable and non-transferable license to use and reproduce the Content, solely for personal, non-commercial use. Use, reproduction, modification, distribution, or storage of any Content for other than personal, non-commercial use is prohibited without prior written permission from the Company, or from the copyright holder. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third-party right.

If you fail to comply with these notice requirements, your notification or counter-notification may not be valid.

The Company may terminate your access to the Service, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. If you wish to terminate your account, you may do so by following the instructions on the Site.